FAQS (useful tips)

Q: What is Datapilot?
Q: Compatibility with AOL, Juno, Netzero
Q: Service Provider
Q: Cell phone minutes utilization
Q: Synchronization
Q: Compatibility with Outlook Calendar
Q: About Ringtone Composer
Q: Pictures from your phone
Q: Compatibility with phone Models
Q: Something About Cable
Q: Software Upgrades
Q: Compatibility with Operating Systems

(Someting About Data Connections)

Q: What does USB stand for?
Q: Why is it called Universal Serial Bus?
Q: What is the difference between USB and USB 2.0?
Q: What is the maximum distance you can use with a USB device?
Q: What is the maximum number of devices you can use on a single USB controller?
Q: Can you use USB 1.x devices on USB 2.0 controllers?
Q: What are the capabilities and limitations of USB?
Q: How much faster is USB than serial?
Q: How much faster is USB than parallel?
Q: Does USB work with Windows NT?

Q: What is Datapilot?
A: Data Pilot allows the cell phone to be used as a modem to get internet access. All cell phones with modem chip or dialing up capability can be used for this purpose. AT&T usually disables this chip in the free phones it
provides though. Even if the phone wasn't free from AT&T, the chances are that the modem chip is disabled. Back To Questions

Q: Doesn't work with AOL, Juno and NetZero but even if I have one of these I can still dialup through my Service provider. So I don't have to have an internet service?
A: Correct. Usually, CDMA plans are faster than GSM plans for speed. For example, AT&T, TMobile, Cingular are slower than Verizon and Sprint PCS. Back To Questions

Q: Does it Works regardless of Service Provider?
A: Correct. Usually, CDMA plans are faster than GSM plans for speed. For example, AT&T, TMobile, Cingular are slower than Verion and Sprint PCS. Back To Questions

Q: Minutes on the phone gets utilized and you don't have to pay extra for internet service if you are dialing through services like MSN etc?
A: Correct. Back To Questions

Q: Data Pilot Kits for all phones allow transfer of Numbers and Addresses & other information to and from PC to cell phone. In other words you can synchronize your phone book and address book?
A: Correct. Back To Questions

Q: Can Outlook Calendar be synchronized?
A: Not right now but it will be available with our next version of software. Which You will be able download from our website i.e. (www.Datapilot.com) Back To Questions

Q: The Ringtone Composer feature is restricted to certain phones only?
A: Correct. We will support ringtone composer for more phones end of next month with newer version of software. Which You will be able download from our website i.e. (www.Datapilot.com) Back To Questions

Q: Pictures can be saved directly to computer's hard drive and you won't have to use cell phone data transfer service and email them to your account?
A: Correct. This feature is not complete right now but it will work for sure with newer version of software. Which You will be able download from our website i.e. (www.Datapilot.com) Back To Questions

Q: The same software works with all phones even of different manufacturers?
A: Correct. We support all the phones except Motorola phones through Nextel. Back To Questions

Q: Cable is usually same for phones of same manufacturer (with some exceptions) but can't be used with those of a different company, e.g. Usually all Samsung phones have the same data cable but it can never be used with LG phones. However the software would be same for even Samsung and LG
phones?
A: Correct. Back To Questions

Q: The software gets upgraded for New phones and can be downloaded FREE from website?
A: Correct. www.Datapilot.com. Back To Questions

Q: Which operating systems datapilot is compatible with?
A: We support Windows XP, 98 second edition, 2000, and ME. Back To Questions

Q: What does USB stand for?
A: USB stands for Universal Serial Bus. Back To Questions

Q: Why is it called Universal Serial Bus?
A: It is called Universal Serial Bus because with one connector you can use many different types of devices. Printers normally used to have parallel or serial connections on them but now have USB connections. Scanners normally used to have parallel or SCSI connections but now use USB. Already you have 3 different types of connectors now using only one Universal USB connector. Back To Questions

Q: What is the difference between USB and USB 2.0?
A: USB has speeds of up to 12 Mbps where USB 2.0 can use speeds up to 480 Mbps, making it 40 times faster! Back To Questions

Q: What is the maximum distance you can use with a USB device?
A: You can go 5 meters or around 16 feet from a computers USB port or from a powered USB hub to a USB device. Back To Questions

Q: What is the maximum number of devices you can use on a single USB controller?
A: Each USB controller on a computer can use up to 127 devices making it almost limitless. To get to 127 devices you do need to use USB hubs. Remember that each USB hub you use counts as a USB device. Back To Questions

Q: Can you use USB 1.x devices on USB 2.0 controllers?
A: Yes but they will only work at USB 1.x speeds. The only time you will get the full 480Mbps speed out of a USB 2.0 controller is if you are using a true USB 2.0 device. Back To Questions

Q: What are the capabilities and limitations of USB?
A: Expandable: Connect up to 127 USB devices to any USB Connector

Hot Pluggable: No need to shut down or restart your computer with USB. Simply plug in your USB device while the computer is running.

Plug-and-Play: The first time you plug in a new USB device, the computer automatically loads any necessary software.

One Connector/cable: There is only one kind of device cable, and any device can plug into any available USB port making connections simple, fast and flexible. Cables length should be 5 meters or less.

High Speed: USB is much faster than older ways of connecting devices. With speeds up to 12Mbps and 480Mbps with USB 2.0 supporting high-speed modems, video devices, keyboards, game controllers, and more all at the same time is no longer a problem. Back To Questions

Q: How much faster is USB than serial?
A: A standard 9 pin serial port on a computer has a maximum speed of 115Kbps(115,200 bits per second). USB easily beats that with a maximum speed of 12Mbps (12,000,000 bits per sec) and USB 2.0 with 480Mbps (480,000,000). Back To Questions

Q: How much faster is USB than parallel?
A: A standard 25 pin parallel port set to ECP on a computer has a maximum speed of 7-8Mbps (7,000,000-8,000,000 bits per second). USB beats that with a maximum speed of 12Mbps (12,000,000 bits per second) and 480Mbps (480,000,000) with USB 2.0. Back To Questions

Q: Does USB work with Windows NT?
A: USB is currently only supported under Win 95 OSR 2.1, Windows 98, Windows 98SE, Windows ME , Windows 2000, Win XP and with Mac OS 8.1 or higher. There have been some updates to Win NT that allow some USB devices to work but none of Belkin's USB products will work in Win NT. Back To Questions

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