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Home | Government Sales and Service Section
FAQ
Welcome to WirelessGalaxy's Government Group!
Since 1999, we have been assisting various governmental institutions on wireless and electronics products and services procurement. During this time, we have forged strong partnerships with many of the Federal/State and Local Governmental institutions and are considered their preferred provider of wireless and electronics products/services. We have the ability to deliver to multiple offices, employees and locations all over USA as well as international destinations. When speed of receiving your delivery is concerned, you can count on us because we can get anything anywhere within your specified time frame*. 

How to Place an Order with WirelessGalaxy.com?
We offer Free Shipping and No Sales Tax to all Government institutions and Government employees. Other than this, we also offer discounts based on volume purchases. You can consult our Govt. discount matrix below.
You can choose any of the following Options to Place Orders:
1.
Browse Online and Shop using a Credit Card (VISA/MC/AMEX/DISCOVER)
http://www.wirelessgalaxy.com (Note: You have the option to include P.O# when checking out)
2.
Browse Online and Shop using WirelessGalaxy's Issued Corporate Credit Account http://www.wirelessgalaxy.com To Apply for a Corporate Credit Account, Please Click here
3. Call us Toll Free from the US/Canada: 1800.569.8486 From International Locations: 01-(713) 782-1716 Our Friendly representatives will assist you with product knowledge and placing your order over the phone.
4. Fax us your Purchase Order with Credit Card Information or NET 15/NET30 request to Fax# 713-782-2763
5.
Email your Inquiry , RFQ, RFP or PO to any of the following emails:
skhan@wirelessgalaxy.com
Rep Name: Shahbaz Khan    Tel#: (832)640-3583


Open a Corporate Credit Account
The Corporate Account is recommended when your department has forecasted continuous purchases of Wireless/Electronic purchases with WirelessGalaxy.com. We offer Net 15/Net30 Corporate Credit Accounts that can be used like a Credit card to make purchases directly from our online portal. The difference is that we invoice your orders to your account. You can view all your paid and due invoices online.

Our Corporate Credit Accounts have been highly popular with Government Procurement Officers as it allows them the convenience of placing orders, reducing the turn around time on orders, receiving their orders quicker compared to the slow process of PO procurements and the ability to monitor their monthly purchasing volume. This system of ordering also provides efficient fulfillment activities at WirelessGalaxy.com's warehouses in Texas, California and Maryland.

To request a Corporate Credit Account, please fill this simple online application



Discount Matrix on Volume Purchases:
Purchase Total Discount Online Discount Code
$0 to $100
3%
WGT3
$100 to $1000
5%
WGT5
$1000 to $3000
8%
WGDF85
$3000 to $10,000
10%
WGDF105
$10,000 and above
12.5%
WGDF1255
Over $100,000 Orders, please contact your accounts rep.
Note: Government Employees can use the above discount codes for personal purchases.

FAQ

The Federal Group has compiled many frequently asked questions to assist you. Please refer to these at your convenience to answer many basic questions about WirelessGalaxy.
Q. Does WG accept government IMPAC Visa and Master Card?
A. Yes.
Q. I did not see the item I needed in the catalog or on your web site. Is it possible for an agent to research the product I am looking for?
A. Yes- The Government Group is set up specifically to provide one on one attention to government agencies. If there is an item you are not able to locate please give us a call we probably do not have it advertised but will have it available for you. Call us 1.800.569.8486
Q. What is WirelessGalaxy's CAGE#, CCR number, TIN number and D&B number?
A. CAGE# 8A3W0, DUNS# 121835081. TIN# and CCR# only available upon request. Please email your request
Q. Does WG have the ability to ship internationally?
A. Yes - We can ship to an APO or FPO using USPS, dock to door or dock to dock via UPS and our Freight forwarder.

Q. What are the shipping options from WirelessGalaxy?
A. We use UPS , US Postal Services (USPS), FEDEX and Consolidated freight.

Q. How long does it take to fulfill a custom order?
A. WG will customize a large order within 3 to 7 business days. Please contact your rep for a specific estimate for your customization.

Please give us a call or e-mail us to place and order, request a quote or gain additional information. We look forward to servicing your department needs in the future.


Some of Wirelessgalaxy's Government Clients
WirelessGalaxy client list includes many of today's most demanding Government customers. We have experience in servicing clients all over the world and have been part of system deployments to many remote locations. Our customer list includes:
  • United States Navy
  • United States Air Force
  • United States Army
  • US Secret Service
  • Federal Bureau of Investigation
  • CIA
  • Department of Agriculture
  • Department of Homeland Security
  • Department of Defense
  • Department of Energy
  • Department of Interior
  • Department of State
  • Department of Transportation
  • Department of Justice
  • NATO
  • United Nations
  • US Coast Guard
  • IRS
  • US Senate
  • US Congress
  • Federal Circuit Court
  • State of Texas
  • State of California
  • State of New York
  • State of Florida
  • Harris County Government
  • Montgomery County Government
  • City of Long Beach
  • Navajo County Appraisal District
  • Los Angeles ISD
  • Chicago City ISD
  • City of Newark
  • City of Dallas
  • City of Memphis
  • City of New Orleans
  • City of Boston
  • City of Grand Rapids
  • And many more…….

* Extra Freight charges may apply for faster delivery requests to international destinations. We use UPS International, USPS Global Express, Freight forwarders and/Or Airline Cargo Services to deliver Volume Products to an International Destination. Please specify your Delivery time frame requests to WirelessGalaxy's Representative.

 
Can't find what you are looking for? Email us your inquiry at inquiry@wirelessgalaxy.com
 
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