I have been in the Advertising Industry for over 18 years. I have helped
companies advertise their attention to customer care and satisfaction. But
my purchase experience in your retail store on Wednesday, January 30, 2008
should be the standard. First of all, Mika, in your phone sales and
support department, went out of her way to find the exact product, which I
had seen on another website (www.extremepda.com), and made sure it was
exactly what I wanted. When I visited your store, the two
gentleman working on the front counter were amazing! They helped me find
everything I was looking for and more. I purchased a Blackberry Pearl from
AT&T on Saturday, and I now have accessories that fit perfectly. I only
spent $29.00 today, but I intend to spend much, much more because of the
service and care I received.
Again, please be proud that you have created a company and employee
environment that has not only exceeded my expectations, which are very
high, but a purchase experience that every customer of every industry is
looking for. I intend to tell all my Co-workers, friends and family about
your store.
Thank you so much from a Very Satisfied Customer,
God Bless you, your family and business
Joe Gonzalez
The Houston Chronicle
"After nearly ten years in wireless and having dealt with vendors from across the United States, Wireless galaxy is the first choice for my company's accessory needs. My opinion is that Wireless galaxy's products are among the very best available. Their online catalog makes it extremely convenient to price out orders and to get what you need when you need it. The staff at Wireless galaxy is courteous, friendly, and professional, and that's a rare combination these days."
Brenda Lyles.
"With Wireless galaxy if you had a bad piece you just put it in the box and send it back no questions asked. Wireless galaxy will allow you to select to replace the product, give you a refund, or my personal choice just give me credit toward my next order. I have never had excessive bad product nor have I ever had a problem returning anything that was bad. I feel that Wireless galaxy does their homework and tries to get quality products so I have faith that if they provide it I can offer it to my customers with confidence. I’have had many customers that tell me they have tried the cheap accessories from my competition and like what they get from me and that causes me repeat business rather than mad people bringing junk back to me. The packaging I get from them looks very professional hanging on my walls. I know many stores try to have the bulk product and if it is a “give away” promotion that is fine, however, I feel you will increase your sales many times the cost of nicer packaging on the items you stock for over the counter sales."
Kirk Suza.
"We've used supplies and accessories from several vendors from the West Coast, Florida and the East Coast and we've never been happy with the quality of their products. Since trying Wireless galaxy our return rate has been less than 1% and we've been completely satisfied with the quality of the merchandise from Wireless galaxy There may be other vendors with cheaper prices than Wireless galaxy but none of them have the combination of price, selection and quality that Wireless galaxy has. Keep up the good work guys! "
Catherine.
"We have been customers of Wireless galaxy Manufacturing for about five years. We have tried other vendors, but none could even come close to the products and services that Wireless galaxy offers. The staff has been very helpful and courteous and the Wireless galaxy product has proven to be very reliable with a low return rate. That saves time and money!"
Richard.
"Our experience with Wireless galaxy has been great, two main issues set them apart from other cellular accessory suppliers. (1) The quality of their products is excellent at very competitive pricing. Sure you can find cheaper CLA's etc....but that's exactly what you get. (2) Their customer service is unsurpassed, No RMA # required...have a problem with a product just ask for help and it's there!"
Fajardo
"Wireless galaxy is a class act. I have found their products to be BOTH competitively priced with "discount" suppliers while exceeding the quality of most "premium" suppliers. The ability to place orders by phone, e-mail or via web site adds flexibility to my purchasing and their predictable shipping costs allow me to control inventory costs and levels. Its such a relief to be able to order what we need when we need it instead of being interrupted by dozens of "sweat-house calls" with "one time only deals" only to open the box and find that the good price was for inferior product or the "great" unit price was prior to gouging me with handling fees. Wireless galaxy has added productive hours to my day. Now I can just hang up on pushy telemarketers instead of wading through their "unwritten, no catalog, un-fax able, ever changing" price-lists and get back to waiting on customers."
Tamara DeRolf.
"Wireless galaxy, has proven to provide the most dependable products and more importantly the most dependable service that we have had in our ten years in the cellular business."
Janine Alvarez.
"Right from the start I found that the staff at Wireless galaxy were friendly and courteous. They always respond to any questions I may have in an expedient manner. They go the extra mile to make sure my order is correct and exactly what I want. The orders were always shipped out the same or next day. Wireless galaxy carries items that no one else seems to have such as the glass mount antennas. I would recommend Wireless galaxy to anyone who wants to be a successful cell phone accessory retailer."
Stella.
"Here are my thoughts on your company. Your team of people have been fantastic. Simply put, Wireless galaxy has Great products at a fair price with fantastic customer support. Thanks Wireless galaxy for helping my company grow."
Marla Casey.
"Just a note to let you know that it is a real pleasure doing business with you. Out of all the distributors that we use, you are the most consistent and reliable company we work with. I appreciate how you stay in touch with us re: stock availability, shipping and the invoice amount. Also, the order is always easy to check in upon arrival because of the way you pack the items. I am truly glad that Pam told us of you. Thanks for everything! "
Bruce Vining.
"Absolutely the friendliest people I have dealt with on the Internet. They take a personal interest in seeing that all my needs are met."
Michael Adams.
"Wireless galaxy has delivered what was promised, quickly. Their economical prices allow us to sell to our customers good value for good products. Thanks!"
Elizabeth
"Wireless galaxy represents its products as being a cut above the rest on their web site, and they are absolutely correct!"
Rick
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