Can I use a 2.5mm
headset on my Nokia 8310?
What is a Monaural or Mono headset?
What is a Binaural or Duo headset?
What are the Convertible Headsets?
What are Quick Disconnect Headsets?
What are Omni-directional microphones?
What are Noise Canceling Headsets and Microphones?
What does the multifunction button do on my Headset?
What if my phone doesn't support the multi-function button?
What do I do if the headset is malfunctioning or damaged?
How do I connect a headset to a computer?
Can using a telephone headset seriously damage my health?
Why do I need an amplifier to use my headset?
Do you have a device that lifts the handset for you?
Do you make a cable with a 2.5mm plug and a quick disconnect?
What is the difference between an Encore headset and a Supra
headset?
How can I tell the difference between the standard and Polaris
models?
Do I need to use an amplifier with my Polaris headset?
What is VoIP? |
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| Can I use a 2.5mm headset on my
Nokia 8310? |
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| No. While the 2 plugs look
very similar they have different functionality and will not work with
phones they are not designed for.2.5 mm jack works with most phones by
Motorola, Samsung, Panasonic, Sanyo, Kyocera and more. |
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What is a Monaural or Mono headset? |
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| Monaural or Mono headsets have a headband with single ear receiver. |
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What is a Binaural or Duo headset? |
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| Binaural or Duo headsets have a headband with two ear receivers. |
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| What are the Convertible Headsets? |
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| Convertible headsets offer a choice of wearing styles. You choose
whether you prefer a headband or over the ear headset from the one
basic unit. |
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What are Quick Disconnect Headsets? |
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Quick Disconnect - The quick disconnect clip half way along a headset
cable allows the user to leave their desk without having to remove their
headset. The Quick Disconnect is a feature in H-series and P-series
headset systems that allows the user to temporarily and conveniently
disconnect from the headset amplifier or telephone without having to
remove the headset or lose the call.
If there is a caller on-line when the user disconnects from the
amplifier or telephone, this action will temporarily place the caller on
hold. You'll need to reconnect to talk to and hear the caller. |
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| What are Omni-directional microphones? |
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| Omni-directional microphones pick up sound from all directions. |
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What are Noise Canceling Headsets and Microphones? |
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| Noise-Cancelling microphones screen out extraneous sound that makes them
ideal for noisy work environments or open plan offices. Noise canceling
improves the quality of a call primarily for the caller who does not
hear the background noise around the headset wearer. |
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| What does the multifunction button do on my Headset? |
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| The functionality of this button is phone dependant. On most phone
models (like Nokia or Sony Ericsson) the button will either answer or
end your phone call. On newer phones you can hold the button down and
use advanced features like voice dialing. |
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What if my phone doesn't support the multi-function button? |
| Unfortunately, not all 2.5mm phones will support the multi-function
button on your headset. If this is the case, simply use your mobile
phone to answer and end calls. All phones will support the volume
control feature. |
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| What do I do if the headset is malfunctioning or damaged? |
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| Please contact us with your problem and we will advise you on what
course of action to take. |
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How do I connect a headset to a computer? |
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| Headsets can be connected to your computer in two ways either through
your soundcard with two standard 3.5 mm jacks or directly into your USB
port, with a USB adapter |
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| Can using a telephone headset seriously damage my health? |
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YES!! The Health & Safety Executive recommend that all intensive
telephone users, and indeed anyone on the telephone for more than 2
hours a day, who are also operating a computer keyboard, should use a
headset.
If, however, you are considering a headset for the first time, did you
know that headsets -
Offer health benefits by improving posture
Increase efficiency and productivity
Provide privacy as well as handsfree operation
This means that you have a more comfortable working position and feel
better because of the increased mobility and freedom you enjoy! |
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Why do I need an amplifier to use my headset? |
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| The majorities of telephones do not supply the headset with enough
power, so an amplifier is necessary to provide the extra power and also
provide volume controls. |
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| Do you have a device that lifts the handset for you? |
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Yes. Depending on what Plantronics Model you have, there are a few
different ways to lift the handset.
If you have the CA10/CS10, you can purchase the HL1 model, "Mechanical
Handset Lifter".
If you have an A20/S20, you can use the HL2 model, "Mechanical Handset
Lifter" |
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| Do you make a cable with a 2.5mm plug and a quick disconnect? |
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| We do make an 18' adapter cable that terminates to a 2.5mm plug with
Quick Disconnect, part number 43038-01. |
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What is the difference between an Encore headset and a Supra headset? |
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The Encore headset has a tone control switch, the Supra headset does
not. The Encore Binaural headset has a yokeless cable design, which
means that there is only one cable coming down from the headset. The
Supra Binaural has two wires coming down from the headset and terminates
in a yolk. Both the Encore and the Supra can be purchased with noise
canceling microphones.
The supra does not have the tone control feature or have the swiveling
earpieces, which the Encore does have. On the Binaural versions of these
headsets, the Supra has a Yoked Binaural cable design. The Encore has a
Yokeless Binaural cable design. |
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| How can I tell the difference between the standard and Polaris
models? |
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The Polaris looks the same as standard but they are wired differently
because they are un-amplified and do not require an amplifier which is
why the Polaris style will not work with the amplifier.
The Polaris version plus into the "Headset" port rather than through the
"Handset" port.
There are 2 ways to tell the difference.
1. The date code is different and will usually (not all)
start with the letter "P"
2. The cable that comes with the Polaris has a Smokey grey
color modular plug while the standard cable has a clear modular plug. |
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| Do I need to use an amplifier with my Polaris headset? |
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| No, the Polaris headset are specially designed, for use with out an
external amplifier. They are meant for use with telephones that have a
built-in amplifier, and headset jack. |
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| What is VoIP? |
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| VoIP standards for Voice over Internet Protocol. Put simply, it is using
existing data communications networks to carry telephone calls. For
professional users, this generally means using the Local Area Network
within their company for speech and data. For residential users, this
generally means using the Internet for phone calls. |
