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    Helpful Links
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    • How do I pick the right Headset for my phone?
    • What type of Headset should I pick?
    • How can I use my headset when I go more than 10 feet away from my desk?
    • What would be a cordless solution for my home?
    • Do you have a wireless/cordless headset that can be used with a multi-line office phone.
    • I purchased a headset only, do I need an amplifier?
    • Which computer headset work best with the Skype program?
    • Do you have a device that lifts the handset for you?
    • Do you make a cable with a 2.5mm plug and a quick disconnect?
     
    How do I pick the right Headset for my phone?

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    There are two items to look at when determining which headset you'll need. First is the manufacturer, and second is the model. For example, if you own a Sony Ericsson Z500, the Headset for the Motorola V300 won’t fit your phone because they both have different connections for different type of headsets. Therefore it is very important to make sure that you are buying the right type of headset for your phone.
     
    What type of Headset should I pick?

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    Choosing a Headset
    Trying to find the right headset to meet your needs can sometimes seem a daunting task, with such a vast array of types to choose from and jargon to contend with. At Wirelessgalaxy.com, we appreciate this - and hope that this section of our site will help make choosing a headset much easier for you
    Things to consider
    Before you start looking at particular products, please take a moment to consider:
    • If you want sound in one or both ears
    • The level of noise in your working environment
    • How much freedom of movement you need
    • What style of headset you would find most comfortable
     
    How can I use my headset when I go more than 10 feet away from my desk?

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    If your headset has a quick disconnect, you can get an extension that will allow you an extra 10 feet of "roaming room". Don't put more than one extension in use on a unit, as it can affect the transmit path of the unit and you may begin to lose transmission volume. Another option would be to get a wireless headset. These units allow you to move up to 150 feet away from your desk.
     
    What would be a cordless solution for my home?

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    You may want to look at the CT10,CT12 or CT11 cordless analogphone. GN 9120 Wireless Headset and CS50/HL10 are also very food considerable options.
     
    Do you have a wireless/cordless headset that can be used with a multi-line office phone.

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    Yes. Our CS10 or CA10 units work on multiple line telephones. This unit plugs in through the hand receiver jack on your phone.
     
    I purchased a headset only, do I need an amplifier?

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    In most cases you will need an amplifier. It depends on the model number of headset you are using, and the type of telephone you want to use the headset on.

    Which is better, the noise canceling or the voice tube model?
    It depends on your preference and environment. The noise canceling headsets are best for use in a loud environment like a warehouse or a large call center, where they can help block out background noise for your callers.
     
    Which computer headset work best with the Skype program?

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    Any of our Computer headsets will work fine. We have computer headsets that connect via the sound card (except MAC) or a USB port of your computer.
     
    Do you have a device that lifts the handset for you?

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    Yes. Depending on what Plantronics Model you have, there are a few different ways to lift the handset.If you have the CA10/CS10, you can purchase the HL1 model, "Mechanical Handset Lifter".If you have an A20/S20, you can use the HL2 model, "Mechanical Handset Lifter"
     
    Do you make a cable with a 2.5mm plug and a quick disconnect?

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    We do make an 18' adapter cable that terminates to a 2.5mm plug with Quick Disconnect, part number 43038-01.
     
    Can't find what you are looking for? Email us your inquiry at inquiry@wirelessgalaxy.com
     
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