| Where can I get Bluetooth specification? Is it license free? |
Bluetooth specification can be downloaded from Bluetooth.com which has more comprehensive information about Bluetooth.com and its SIG. It is totally free and no license is required to use it |
| What is the latest version of the Bluetooth specification? |
On November 5, 2003, the Bluetooth Special Interest Group (SIG) released version 1.2 of the Bluetooth Specification.The new specification will usher in a new generation of products that will have better audio quality, coexist better with Wi-Fi, and connect faster and more reliably. The goal of version 1.2 of the Bluetooth Specification was not to introduce new functionality, but rather to improve on the functionality from the previous version of the specification, version 1.1. These improvements target two fundamental areas, quality and speed, and do so in ways that are transparent to the end user. This means that the user doesn't have to re-learn how to use Bluetooth version 1.2 products. |
| What is a Personal Area Network (PAN)? |
A Personal Area Network is another name for a Bluetooth Piconet |
| Are different brands of Bluetooth products compatible? |
Yes. They have to. The Bluetooth Logo Certification Program requires Bluetooth products to interoperate with products manufactured by other vendors; those products that don't interoperate will not be allowed to use the Bluetooth logo |
| I am having trouble getting them to work or am not sure if they are compatible |
| There are over 1200 unique Bluetooth enabled products on the market ranging from automobiles to personal computers, mobile phones to pulse oximeters. There are over 2000 companies, worldwide, that build Bluetooth wireless technology into their products. The very nature of Bluetooth wireless technology as an international wireless standard for short range wireless communications makes a single source of technical and product support an impossibility. There are 3 ways to resolve your product issues:
1. Contact the Product Manufacturer
The manufacturer designed and implemented the Bluetooth capabilities in your product and provides complete technical support for all of your products' features.
Begin by taking advantage of the technical support options of your products' manufacturer.
2. Visit the Technical Support Forum The only guaranteed technical support is that which is offered by your products' manufacturer.
3. Contact Us To Facilitate Your Help Requests From a Product Manufacturer If, at this point, your product related technical support questions have not been answered, the WirelessGalaxy.com offers you a chance to share your questions, concerns and comments. |
Why is the range of my Bluetooth device less than the advertised range?
Your Bluetooth device will only work according to the advertised range if you are in a perfect lab environment. Range will depend greatly on the environment in which the equipment operates. If your device is not working at a certain distance, either you have crossed the range or there are limitations (obstructions) within the area that you are using the device. |
How does my mobile phone and my Bluetooth™ Headset know that they should connect with each other and not to other devices?
There is a simple set-up procedure that the user needs to go through in order to pair the two devices with each other. This is clearly described in the User's Guide. |
Can my Bluetooth™ Headset talk to several other devices at the same time?
No, your Bluetooth™ Headset can only talk to one device at a time (a point-to-point communication). |
How do I know if I'm in range, or outside, with my Bluetooth™ Headset?
The Bluetooth™ Headset is not aware if it is in range, or outside. If you walk out of the range limit, the sound of your headset will start fading until it will completely vanish. |
What is pairing?
Pairing two devices with each other means that both devices will work together with each other when switched on and within range. Pairing is done once and normally there is no need to repeat this. |
I get no sound contact between the Handsfree and the other device. Why?
The Handsfree and the device you are using it with have to be paired to recognize each other (for pairing instructions, please consult your User’s Guide). They also have to be within range of each other (up to 10m / 30ft with no solid objects in between). |
How do I make a call from my HBH-30/35/60/65 with voice commands?
Activate Bluetooth on the phone, and make sure the headset and the phone are within range of each other. Press the call handling button on the HBH-30/35/60/65. It may take a while to set up a connection between the phone and the headset. During this time you will hear a repeated “beep”. When you hear a deeper “beep”, voice dial as you would normally. 1. Say the name of the person you want to call. Wait until you hear a confirmation. (If not, try again.) 2. After the deep “beep”, say the type of number you want, e.g. “Home”. Wait until you hear a confirmation. (If not, try again.) 3. The phone will now make the phone call. |
What is the Headset/Handsfree passkey?
The Headset/Handsfree passkey is 0000, and is used when pairing the Handsfree with another device. The passkey is not possible to change. |
I can't answer an incoming call by pressing the button on the Bluetooth™ Headset.
1. Check that the headset is turned on 2. Check whether the Bluetooth mode in your phone is set to On. If not, please change the setting to On. 3. Check that the headset is correctly paired with your phone. |
How do I put the headset in pairing mode?
1. Make sure that the headset is fully charged, switched on and in range of the phone. (Not more than 1 meter) 2. The first time you switch on your headset it immediately goes into pairing mode. The light flashes red and green. When flashing please proceed to the phone instructions below. 3. To set the Headset in pairing mode manually, press the VOLUME BUTTONS, (+) and (-), at the same time for approximately 5 seconds until your hear a long high-pitched beep and the light flashes red and green. The headset is now in “Pairing mode”. |
Can I use a 1.2v Bluetooth Headset even if my phone supports Bluetooth 1.1 specification?
Yes, phones supporting Bluetooth 1.1 specification are compatible with enhancements supporting Bluetooth 1.2 specification, as the Bluetooth 1.2 specification has been designed to be fully backwards compatible with the Bluetooth 1.1 specification. |
Can I use a 1.2v device with a device that supports Bluetooth 1.1 specification?
No. although a phones that support different specifications are compatible with different devices, different devices of different specifications are not compatible with each other. |
Can I change the Bluetooth pass code?
No, the pass code for pairing cannot be changed and the pass code is only needed for the first pairing with a phone. The pass code is printed in the user guide and can also be obtained from a separate pass code card provided in the sales package. When the pairing has been made once, the headset automatically reconnects to the default or last user. |