My Phone is dead, how do I make sure its the Battery or the charger that is not working?
Simple questions that you may wanna ask yourself?
Before the phone stopped working, was the battery holding regular charges for normal periods or was it getting discharged really quickly?
----> if your answer is that it was already showing weak signs of holding the charge that the possibility is that your battery's life cycle has met its end. You should get a new Battery for your phone.
----> If your answer is No than look for problems with your Charger. Look for places on the cord that may have been cut or exposed. Look at the mini LED light and see if it is turning on. If you do find out that the charger has a cut cord or the LED isnt working, probably you may have to get a new Charger for your phone.
If everything looks good on your charger, than move to the next step.
----> "Plug in Turn On Test" (this test only works on new Phones that have been manufactured within past 2 years)
Take off your phone battery. Plug the Charger directly into your phone (Home Charger that plugs into the bottom of your phone. If you have a desktop charger, than we suggest that you try this test with your Car Charger). Turn on the power on your phone. If your phone turns on than the problem area lies within your battery and thats the only thing that you need to replace. If the phone doesnt turn on at all, maybe the problem lies within your phone. We suggest that you take the phone to your nearest service center.
